Brand New Sales Customer Service Account. Fixed Afternoon Shift! Cebu CMCY100
PHP 14000 – 25000 14000 + Allowances and Bonuses
(Central Visayas – Cebu City)
Responsibilities:
* Answer phones and respond to customer requests.
* Sell product and place customer orders in computer system.
* Provide customers with product and service information.
* Up-sell products and services.
* Transfer customer calls to appropriate staff.
* Identify, research, and resolve customer issues using the computer system.
* Follow-up on customer inquires not immediately resolved.
* Complete call logs and reports.
* Research billing issues.
* Research misapplied payments.
* Recognize, document and alert the supervisor of trends in customer calls.
* Recommend process improvements.
* Other duties as assigned.
* WORK STARTS IN JULY 2010
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least 2 years of college education is required for this position.
* Applicants with at least 6 months call center work experience will be highly prioritized
* Required skill(s): English Communication Skills, Customer Service, Basic Computer Skills.
* Preferred skill(s): Phone Ethics, multitasking, up-selling strategies.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 100 Full-Time positions available.
* APPLICANT MUST BE IN CEBU
* Qualified applicants with at least 6 months call center work experience will get the chance to apply for higher positions once regularized
* FIXED AFTERNOON SHIFT. NO WORK ON WEEKENDS!
* BE PART OF A BRAND NEW ACCOUNT!
* GENEROUS INCENTIVES AND BONUSES!
ExcelAsia
Ground Floor Wee Building, 424 Gorordo Avenue, Lahug, Cebu City 6000
(near old SSS building, same building as Nuat Thai and Kodak)
Look for MANUEL
Contact # 0917 571 5236 / 236 3972
See map
You may also send your resumes to: jmyu@excelasiaservices.com
visit our company websites
www.excelasiaservices.com
www.excelasiajobs.com
ExcelAsia Training and Development Inc. (Cebu Site)
424 Wee Building, Gorordo Ave., Lahug Cebu City -.
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Saturday, July 3, 2010
Spanish Speaking Customer Service Associate. Cebu
Spanish Speaking Customer Service Associate. Cebu CMCY94
(Central Visayas – Cebu City)
Responsibilities:
* Answer phones and respond to customer requests.
* Sell product and place customer orders in computer system.
* Provide customers with product and service information.
* Up-sell products and services.
* Transfer customer calls to appropriate staff.
* Identify, research, and resolve customer issues using the computer system.
* Follow-up on customer inquires not immediately resolved.
* Complete call logs and reports.
* Research billing issues.
* Research misapplied payments.
* Recognize, document and alert the supervisor of trends in customer calls.
* Recommend process improvements.
* Other duties as assigned.
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least 2 years of college education is required for this position.
* Applicants with at least 6 months call center work experience will be highly prioritized
* Required skill(s): Oral and Written Spanish, Average English Communication Skills, Customer Service, Basic Computer Skills.
* Preferred skill(s): Phone Ethics, multitasking, up-selling strategies.
* Required language(s): Spanish, English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 100 Full-Time positions available.
* HURRY LIMITED SLOTS AVAILABLE!
ExcelAsia
Ground Floor Wee Building, 424 Gorordo Avenue, Lahug, Cebu City 6000
(near old SSS building, same building as Nuat Thai and Kodak)
Look for JOSE MANUEL YU
Contact # 0917 571 5236 / 236 3972
See map
You may also send your resumes to: jmyu@excelasiaservices.com
visit our company websites
www.excelasiaservices.com
www.excelasiajobs.com
ExcelAsia Training and Development Inc. (Cebu Site)
424 Wee Building, Gorordo Ave., Lahug Cebu City -.
(Central Visayas – Cebu City)
Responsibilities:
* Answer phones and respond to customer requests.
* Sell product and place customer orders in computer system.
* Provide customers with product and service information.
* Up-sell products and services.
* Transfer customer calls to appropriate staff.
* Identify, research, and resolve customer issues using the computer system.
* Follow-up on customer inquires not immediately resolved.
* Complete call logs and reports.
* Research billing issues.
* Research misapplied payments.
* Recognize, document and alert the supervisor of trends in customer calls.
* Recommend process improvements.
* Other duties as assigned.
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least 2 years of college education is required for this position.
* Applicants with at least 6 months call center work experience will be highly prioritized
* Required skill(s): Oral and Written Spanish, Average English Communication Skills, Customer Service, Basic Computer Skills.
* Preferred skill(s): Phone Ethics, multitasking, up-selling strategies.
* Required language(s): Spanish, English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 100 Full-Time positions available.
* HURRY LIMITED SLOTS AVAILABLE!
ExcelAsia
Ground Floor Wee Building, 424 Gorordo Avenue, Lahug, Cebu City 6000
(near old SSS building, same building as Nuat Thai and Kodak)
Look for JOSE MANUEL YU
Contact # 0917 571 5236 / 236 3972
See map
You may also send your resumes to: jmyu@excelasiaservices.com
visit our company websites
www.excelasiaservices.com
www.excelasiajobs.com
ExcelAsia Training and Development Inc. (Cebu Site)
424 Wee Building, Gorordo Ave., Lahug Cebu City -.
Customer Solutions Officer – US Cards Account
Customer Solutions Officer – US Cards Account
(National Capital Reg – Makati City)
Requirements:
* Completed at least 3rd year College level PLUS any work experience.
* Above Average to Excellent English Communication Skills.
* CSAT experience in a BPO/Call center setting is very much preferred.
* Should be amenable to the following: Graveyard shift, working on holidays or weekends, shifting schedules, or rendering overtime when needed.
* Must have good credit standings with any bank.
* Applicants must be willing to work in Makati City.
* Applicants should be Filipino citizens or hold relevant residence status.
* All candidates must be willing to start ASAP.
* We pay PREMIUM for applicants with call center experience.
* INCENTIVES will be given to top performers of the account.
Interview invitations and status updates may be sent via email so please check your email regularly.
CITIGROUP BUSINESS PROCESS SOLUTIONS PTE. LTD.
23rd floor, PBCom Tower Ayala Avenue corner Rufino St.
Makati City National Capital Reg
Telephone: 858-6000, 858-6122, 858-6029
Fax: 858-6161
Email address: goplaces.cbps@citi.com
(National Capital Reg – Makati City)
Requirements:
* Completed at least 3rd year College level PLUS any work experience.
* Above Average to Excellent English Communication Skills.
* CSAT experience in a BPO/Call center setting is very much preferred.
* Should be amenable to the following: Graveyard shift, working on holidays or weekends, shifting schedules, or rendering overtime when needed.
* Must have good credit standings with any bank.
* Applicants must be willing to work in Makati City.
* Applicants should be Filipino citizens or hold relevant residence status.
* All candidates must be willing to start ASAP.
* We pay PREMIUM for applicants with call center experience.
* INCENTIVES will be given to top performers of the account.
Interview invitations and status updates may be sent via email so please check your email regularly.
CITIGROUP BUSINESS PROCESS SOLUTIONS PTE. LTD.
23rd floor, PBCom Tower Ayala Avenue corner Rufino St.
Makati City National Capital Reg
Telephone: 858-6000, 858-6122, 858-6029
Fax: 858-6161
Email address: goplaces.cbps@citi.com
MAKATI CITY – Sales Professionals
MAKATI CITY – Sales Professionals
(National Capital Reg – Makati City)
Responsibilities:
* As a sales professional, you’ll be assisting people from different countries, providing advice on products and helping customers select the right service plans. It can be challenging work, but you’ll be rewarded with commissions as you help our clients meet their sales goals. Inbound sales representatives answer calls from customers who are seeking product information, while outbound sales representative call customers to offer specials and upgrades. Most of the sales programs are easy to learn, so you can begin earning commissions quickly. You must be able to handle calls and navigate the computer, while providing superb service.
Requirements:
* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in our Makati site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
For more information, visit our career website: www.stream.careers.com
Check us out in Facebook and be a fan
Stream Careers on Facebook
eTelecare Global Solutions Inc.
Company Address:
2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Industry:
Call Center / IT-Enabled Services / BPO
Type of Company:
Private Limited Company, Local Based Company
(National Capital Reg – Makati City)
Responsibilities:
* As a sales professional, you’ll be assisting people from different countries, providing advice on products and helping customers select the right service plans. It can be challenging work, but you’ll be rewarded with commissions as you help our clients meet their sales goals. Inbound sales representatives answer calls from customers who are seeking product information, while outbound sales representative call customers to offer specials and upgrades. Most of the sales programs are easy to learn, so you can begin earning commissions quickly. You must be able to handle calls and navigate the computer, while providing superb service.
Requirements:
* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in our Makati site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
For more information, visit our career website: www.stream.careers.com
Check us out in Facebook and be a fan
Stream Careers on Facebook
eTelecare Global Solutions Inc.
Company Address:
2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Industry:
Call Center / IT-Enabled Services / BPO
Type of Company:
Private Limited Company, Local Based Company
CEBU CITY – Customer Service Professionals
CEBU CITY – Customer Service Professionals
(Central Visayas – Cebu City)
Responsibilities:
* As a customer service professional, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.
Requirements:
* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in our Cebu site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
Walk-in and experience our ONE DAY application process! Stream Global Services CEBU G/F i2 Building Asiatown, I.T. Park Lahug, Cebu City Recruiting Hotline: 032-4119030 For more information, visit our career website: careers.stream.com
eTelecare Global Solutions Inc.
Company Address:
2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Industry:
Call Center / IT-Enabled Services / BPO
Type of Company:
Private Limited Company, Local Based Company
(Central Visayas – Cebu City)
Responsibilities:
* As a customer service professional, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.
Requirements:
* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in our Cebu site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
Walk-in and experience our ONE DAY application process! Stream Global Services CEBU G/F i2 Building Asiatown, I.T. Park Lahug, Cebu City Recruiting Hotline: 032-4119030 For more information, visit our career website: careers.stream.com
eTelecare Global Solutions Inc.
Company Address:
2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Industry:
Call Center / IT-Enabled Services / BPO
Type of Company:
Private Limited Company, Local Based Company
Friday, July 2, 2010
US tourist Visa
Welcome to Nonimmigrant Visas
Thank you for your interest in traveling to the United States. We hope that this web site makes it easier for you to select and apply for the proper visa.
The type of visa you will need and the requirements to apply for that that visa depend largely on your purpose of travel to the United States.
Important Announcements |
Nonimmigrant Visa Fee IncreaseOn June 4, 2010, the U.S. Department of State increased Machine-Readable Visa (MRV) fees to ensure sufficient resources to meet the increasing cost of processing nonimmigrant visas.
|
If an applicant paid a visa fee of $131 but has an appointment after June 4:
All applicants with an interview date after June 4 must pay the full MRV fee, even if they paid at the former rate of $131. The Embassy requests that visa applicants who paid the MRV fee of $131 for an appointment scheduled after June 4 pay for the difference in fees at the same bank branch where they made the initial $131 payment. For instance, if an applicant made a visa interview appointment for a tourist visa for Friday,June 4, and paid the former MRV fee of $131, the applicant will need to pay the difference of $9 before arriving at the Embassy on the appointment date. Applicants for other visa categories will need to pay the appropriate incremental fee difference. Applicants will need to present both blue MRV fee receipts when arriving at the Embassy (in this example, receipts for $131 and $9). Applicants will not be allowed to enter the Embassy for their interview unless the full MRV fee has been paid.
Message updated: June 4, 2010
New DS-160 Online Visa Application Form Requirement Effective May 24, 2010Effective May 24, 2010, all nonimmigrant visa applicants will be REQUIRED to complete and submit an online visa application form known as the DS-160 Nonimmigrant Visa Electronic Application. The DS-160 Nonimmigrant Visa Electronic Application will replace the current nonimmigrant visa paper application, Forms DS-156/157/158, and other related paper forms.
With demand for U.S. visas continuing to increase worldwide, the U.S. State Department is committed to using new technologies to improve the efficiency and accuracy of the visa application process. The web-based nonimmigrant visa application uses new technologies and replaces existing forms to better serve our visa applicants.
For visa applicants with a visa interview scheduled before May 24, 2010, the DS-156/157/158 and related paper forms will continue to be accepted. Visa applicants with a visa interview scheduled on May 24, 2010, or after MUST complete the DS-160 Online Nonimmigrant Visa Electronic Application. As DS-157 forms will no longer be accepted after this date, the MRV fee payment slip (blue paper) from the bank must be attached to the DS-160 confirmation page when an applicant appears for a visa interview. Applicants can access the DS-160 from the Consular Electronic Application Center website or from the link on the U.S. Embassy website in Manila.
In order to avoid delays in processing visa applications, visa applicants or their representatives must ensure that the following information is correctly provided:
- Applicant’s complete name (required format is Surname, First name(s), Middle Name(s))
- Applicant’s passport information (the passport used in filling out the form must be the same passport presented on the day of interview)
- Other Name(s) (for married female applicants, type your complete maiden name)
- Purpose of Trip to the U.S. (if the answer falls under “Other,” it is a requirement to specify the purpose of travel in the blank provided)
- Primary Occupation (if the answer falls under “Other,” it is a requirement to specify the occupation in the blank provided)
- Contact Person and Contact Address in the United States
- Father’s Complete Name (required format is Surname, First name(s), Middle Name(s))
- Mother’s Complete Maiden Name (required format is Surname, First name(s), Middle Name(s))
The only change we are implementing at the current time is the use of the DS-160 in lieu of the Electronic Visa Application Form (EVAF). All other visa application procedures remain the same.
Message updated: May 4, 2010
- VISA REQUIREMENTS FOR FOREIGN WORKERS IN THE COMMONWEALTH OF THE NORTHERN MARIANA ISLANDS (CNMI) EFFECTIVE NOVEMBER 28, 2009
- LEGAL RIGHTS FOR WORKERS IN THE U.S.
- ELECTRONIC DEVICES NOT PERMITTED ON EMBASSY GROUNDS
- AVERAGE VISA PROCESSING TIME AND DELIVERY
VISA REQUIREMENTS FOR FOREIGN WORKERS IN THE COMMONWEALTH OF THE NORTHERN MARIANA ISLANDS (CNMI) EFFECTIVE NOVEMBER 28, 2009
On November 28, 2009, U.S. immigration law began applying to the Commonwealth of the Northern Mariana Islands (CNMI), replacing the CNMI's previous immigration rules and procedures. U.S. immigration law will affect foreign workers, investors, and visitors in the CNMI. The U.S. Citizenship and Immigration Services (USCIS) bureau of the Department of Homeland Security has released information on how the changes affect workers and others, including the creation of a Transitional Worker Program for foreign workers in the CNMI. Foreign workers and residents of the CNMI should be aware that they will need a visa from a U.S. embassy or consulate if they leave the CNMI and plan to return. For information, please see the USCIS links below.
. USCIS Establishes Transitional Worker Program for the CNMI
. USCIS Announces Advance Parole Procedures for the CNMI
. Questions and Answers: USCIS Amends Immigration Regulations Relating to the CNMI
On December 23, 2008, then-President George Bush signed into law the William Wilberforce Trafficking Victims Protection Reauthorization Act (WWTVPA) of 2008. The Act requires that an individual applying for an A-3, G-5, B1 domestic employee, J1, or certain H1B and H2B visas is made aware of his or her legal rights under federal immigration, labor, and employment laws. This includes information on the illegality of slavery, peonage, trafficking in persons, sexual assault, extortion, blackmail, and worker exploitation in the United States. Please read this pamphlet prior to your visa interview. You will be asked if you have received, read, and understood its contents.
For inquiries related to this matter, please e-mail us at ConsManilaNIV@state.gov.
Message updated: September 15, 2009
_____________________________________________________________________
For the safety and security of all applicants and employees, visa applicants are NOT PERMITTED to bring any kind of electronic and battery-operated devices (cellular phone, digital camera, laptop, music player, portable game consoles such as PSP, etc.) into the U.S. Embassy. Applicants who bring such devices will be denied entry. Please make arrangements to leave your electronic equipment in a safe location off Embassy grounds BEFORE your interview appointment. We regret any inconvenience this may cause and appreciate your cooperation.
Message updated: May 15, 2009
_____________________________________________________________________
Message updated: June 16, 2009
Depending on the volume of visa issuances of the Nonimmigrant Visa Unit, visa processing after the interview usually takes at least one week*. After the one-week visa processing, the receipt of a passport with a visa may take longer, depending on the applicant’s delivery address.
* – Average Visa Processing Time: This means the number of working days it takes for an approved applicant to receive his/her passport back from the Embassy with the U.S. Visa at the address given to the courier company. All applicants should be aware that the one week processing time is an AVERAGE, and that the processing time of a specific case can vary due to individual circumstances and other special requirements.
Tips To Pass Your US Tourist Visa Interview
For many ordinary Filipinos, going to America US US
This fact can be blamed by the huge number of Filipinos that are staying and working illegally in America
Many applicants dread the tourist visa interview because this very short question and answer session will determine if one will be granted or denied a visa. Sadly, the numbers of applicants who are denied are far more than the applicants who are given a visa. If you want to go to America
Tourist Visa Interview Tips
As mentioned earlier, the interview will last only for a few minutes and the questions are mostly related to the reason why you want to visit America America and have enough ties in the Philippines
Your answer must also confirm that you will go to America
Proper Timing Counts. One tip is to schedule your US Philippines
Be prepared. Some consuls would not even take a look at the supporting documents of an applicant, but it is still recommend that you bring documents that will prove your Philippine ties. If you are attending a wedding or a christening, then a copy of the invitation would help. Here are some of the basic documents that you should bring on the day of the interview.
Basic Documents: Philippine Passport, Application Fee Receipt, DS156 form , DS157 form, Required Photo, Birth certificate, Consent to Travel (for minors), Marriage Certificate ( for married people)
For more information about US Tourist Visa, click here.
Documents That Will Prove Why You Need To Go To US: Invitation Letter (for an event), Travel Itinerary, Hotel Bookings, List of Places to Visit, etc.
Documents Showing Strong Ties to the Philippines: Bank records, ITR, Employment Certificate (indicate high salary and top company position if possible, Certificate of Enrollment, SEC Registration (for businessmen), Marriage certificate or birth certificate of children, etc.
Be confident. Nervousness will bring you nowhere so you must act cool and poised. Think of a really unique answer to the question - why do you want to go to America
working abroad, important preparations
In getting a work position abroad is the great way to develop significant experience at the work place and the additional understanding in experiencing other culture and viewing some other regions of the world. But before applying for work placement, you have to think twice or make an extreme research on what certainly you wish to attain and what specific kind of work that you wish to fit on your field for you to have the most out in your experience. Work experience abroad is not about just getting paid because there are some work placements is unpaid which is the voluntary placement. Being paid on your work abroad is not the certain point in getting a work experience abroad but to gain learning on your personal and cultural level which is significant on work situations after.
You have to prepare yourself for the country that you are going for your work placement experience preparation. You have to consider several things that are very important which is the local language they used is different to your mother tongue. You have at least a little understanding and a bit standard to handle the basic conversation with those people you will work with. It is also significant that you have to familiarize yourself with country’s traditions and custom and try find it out about their daily routine. For example, on your work field, find out on what company you are working with and the average hours they are expected to work. You must also seek the job market and try to discover what specific job requirements that might interest you. It is also significant to know the cost of living, the average cost of foods, your accommodation cost and how much is expected for your travel in getting around the country.
Working abroad will allow you to distinguish yourself from the others and going to stand out and boast to show your work experience in a certain field which demonstrated your ability in working and living at the foreign culture. This adaptability will look good and attractive to your resume for any prospective employer and at the came time the most enjoyable and memorable experiences of your life.
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