Call Center Jobs ExcelAsia Cebu

Brand New Sales Customer Service Account. Fixed Afternoon Shift! Cebu CMCY100
PHP 14000 – 25000 14000 + Allowances and Bonuses
(Central Visayas – Cebu City)
Responsibilities:
* Answer phones and respond to customer requests.
* Sell product and place customer orders in computer system.
* Provide customers with product and service information.
* Up-sell products and services.
* Transfer customer calls to appropriate staff.
* Identify, research, and resolve customer issues using the computer system.
* Follow-up on customer inquires not immediately resolved.
* Complete call logs and reports.
* Research billing issues.
* Research misapplied payments.
* Recognize, document and alert the supervisor of trends in customer calls.
* Recommend process improvements.
* Other duties as assigned.
* WORK STARTS IN JULY 2010
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least 2 years of college education is required for this position.
* Applicants with at least 6 months call center work experience will be highly prioritized
* Required skill(s): English Communication Skills, Customer Service, Basic Computer Skills.
* Preferred skill(s): Phone Ethics, multitasking, up-selling strategies.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 100 Full-Time positions available.
* APPLICANT MUST BE IN CEBU
* Qualified applicants with at least 6 months call center work experience will get the chance to apply for higher positions once regularized
* FIXED AFTERNOON SHIFT. NO WORK ON WEEKENDS!
* BE PART OF A BRAND NEW ACCOUNT!
* GENEROUS INCENTIVES AND BONUSES!
ExcelAsia
Ground Floor Wee Building, 424 Gorordo Avenue, Lahug, Cebu City 6000
(near old SSS building, same building as Nuat Thai and Kodak)
Look for MANUEL
Contact # 0917 571 5236 / 236 3972
See map
You may also send your resumes to: jmyu@excelasiaservices.com
visit our company websites
www.excelasiaservices.com
www.excelasiajobs.com
ExcelAsia Training and Development Inc. (Cebu Site)
424 Wee Building, Gorordo Ave., Lahug Cebu City -.

Spanish Speaking Customer Service Associate. Cebu

Spanish Speaking Customer Service Associate. Cebu CMCY94
(Central Visayas – Cebu City)
Responsibilities:
* Answer phones and respond to customer requests.
* Sell product and place customer orders in computer system.
* Provide customers with product and service information.
* Up-sell products and services.
* Transfer customer calls to appropriate staff.
* Identify, research, and resolve customer issues using the computer system.
* Follow-up on customer inquires not immediately resolved.
* Complete call logs and reports.
* Research billing issues.
* Research misapplied payments.
* Recognize, document and alert the supervisor of trends in customer calls.
* Recommend process improvements.
* Other duties as assigned.
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least 2 years of college education is required for this position.
* Applicants with at least 6 months call center work experience will be highly prioritized
* Required skill(s): Oral and Written Spanish, Average English Communication Skills, Customer Service, Basic Computer Skills.
* Preferred skill(s): Phone Ethics, multitasking, up-selling strategies.
* Required language(s): Spanish, English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 100 Full-Time positions available.
* HURRY LIMITED SLOTS AVAILABLE!
ExcelAsia
Ground Floor Wee Building, 424 Gorordo Avenue, Lahug, Cebu City 6000
(near old SSS building, same building as Nuat Thai and Kodak)
Look for JOSE MANUEL YU
Contact # 0917 571 5236 / 236 3972
See map
You may also send your resumes to: jmyu@excelasiaservices.com
visit our company websites
www.excelasiaservices.com
www.excelasiajobs.com
ExcelAsia Training and Development Inc. (Cebu Site)
424 Wee Building, Gorordo Ave., Lahug Cebu City -.

CEBU CITY – Customer Service Professionals

CEBU CITY – Customer Service Professionals
(Central Visayas – Cebu City)
Responsibilities:
* As a customer service professional, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.
Requirements:
* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in our Cebu site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
Walk-in and experience our ONE DAY application process! Stream Global Services CEBU G/F i2 Building Asiatown, I.T. Park Lahug, Cebu City Recruiting Hotline: 032-4119030 For more information, visit our career website: careers.stream.com
eTelecare Global Solutions Inc.
Company Address:
2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Industry:
Call Center / IT-Enabled Services / BPO
Type of Company:
Private Limited Company, Local Based Company

Customer Service Representative

Customer Service Representative NO EXPERIENCE NEEDED! LIMITED SLOTS! APPLY NOW! [EPAF02]
(National Capital Reg – Mandaluyong)
Responsibilities:
* SEND YOUR FULL NAME TO 0917-561-9237 FOR AN INTERVIEW SCHEDULE.
* COMPETITIVE BASIC SALARY
* + P3000 ATTENDANCE BONUS
* + 20% NIGHT DIFFERENTIAL
* + Health insurance
* + FREE SHUTTLE SERVICE FOR EMPLOYEES EVERYDAY
* With or Without experience are welcome to apply!!!
* Graduate of any four year course or accomplished at least second year college.
* Eighteen years old and above.
* Able to effectively communicate in English.
* Willing to work in various shifts including graveyard shifts
* Willing to work in ORTIGAS/MANDALUYONG
* Proficient in Microsoft Office and Internet Explorer.
Requirements:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Required skill(s): Excellent Communication Skills.
* Required language(s): English.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 30 Full-Time positions available.
EXCELASIA 10TH FLOOR E-COMMERCE PLAZA ORCHARD ROAD EASTWOOD CITY, LIBIS
PLEASE LOOK FOR PATRICK FAJARDO 0917-561-9237 EMAIL: PFAJARDO@EXCELASIASERVICES.COM
ExcelAsia Training and Development Inc. (Eastwood Site)
10/f E-Commerce Bldg. Eastwood City, Libis Quezon City -.

Urgent Hiring for Customer Service Representatives for CEBU

Responsibilities:
* As a customer service professional, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.
Requirements:
* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in our Cebu site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
Walk-in and experience our ONE DAY application process! Stream Global Services CEBU G/F i2 Building Asiatown, I.T. Park Lahug, Cebu City Recruiting Hotline: 032-4119030 For more information, visit our career website: careers.stream.com
eTelecare Global Solutions Inc.
Company Address:
2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Industry:
Call Center / IT-Enabled Services / BPO
Type of Company:
Private Limited Company, Local Based Company

Urgent Hiring for Customer Service Representatives for CEBU

Requirements:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field or at least have finished second year in college.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Candidate must have good communication and inter-personal skills.
* Candidate must be computer and internet savvy.
* Candidate must be willing to work on shifting schedule.
Since this is an URGENT REQUIREMENT we prefer WALK IN APPLICANTS. Drop by our office from Mondays – Fridays, 10AM – 5PM. Please bring two (2) copies of your resume and look for Yan or Honey.
StaffRight Solutions, Cebu
Unit 3D MJL Building A.S. Fortuna Street
Mandaue City, Cebu 6014
(032)3462273
StaffRight Solutions, Inc.
Unit 309 Peninsula Court, 8735 Makati Avenue cor Paseo de Roxas Makati City

CALL CENTER JOBS IN CEBU CITY – Quality Analyst

Quality Analyst
(Central Visayas – Cebu Business Park)

RESPONSIBILITIES:

* Ensure achievement of quality goals for support site by implementing and maintaining all quality projects and programs.
* Identify opportunities for achieving high levels of positive customer experience, hands-on data analysis and statistical process control as well as provide direction and leadership to site analysts in this regard.
* Daily interaction with all levels of the management team, stakeholders, associates, and Training team including site leadership.
* Serve as liaison between Company and other vendor partners for quality issues as well as involvement with performance and policy issues.
* Responsible for reporting quality metrics on a regularly scheduled basis.

REQUIREMENTS:

* Four-year college degree in a business-related field or equivalent experience
* Industry-related experience, ideally including a combination of call center, project management and quality experience.
* Statistical process control, personnel management, and quality monitoring experience are preferred.
* Previous experience with COPC and/or Six Sigma projects is also helpful.
* Prior Six Sigma and/or COPC training and/or certifications is preferred.
* Solid understanding of math principles, charts, and graphs.
* Strong understanding of account management and operational processes desired.
* Project Management, problem solving, and process development skills.
* Research, reporting, and analytical skills, including sound ability to use PC applications (Windows, Excel, Access, Word, PowerPoint, Email and Internet).
* Must be willing to work in Cebu City.

Lexmark Research & Development Corporation

Website:

http://www.lexmark.com/

Company Address:
Lexmark Plaza 1 Samar Loop cor Panay Road, Cebu Business Park Cebu 6000
Industry:
Computer / Information Technology (Hardware)
Type of Company:
Private Limited Company, Local Based Company

CEBU CITY – Technical Support Professionals

CEBU CITY – Technical Support Professionals
(Central Visayas – Cebu City)

Responsibilities:

* As a technical support professional, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.

Requirements:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in our Cebu site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

Walk-in and experience our ONE DAY application process! Stream Global Services CEBU G/F i2 Building Asiatown, I.T. Park Lahug, Cebu City Recruiting Hotline: 032-4119030 For more information, visit our career website: careers.stream.com

Company Name :
eTelecare Global Solutions Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000

Lead, Recruitment Marketing & Communications – Cebu City

Lead, Recruitment Marketing & Communications – Cebu City

RESPONSIBILITIES:

Responsible for implementing marketing strategies for the recruitment and staffing activities of the company. Key result areas would be Marketing Project Implementation, Sourcing Project Implementation, Customer Relations, and Logistics.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree, preferably in Psychology, Behavioral Science, Marketing Management, Advertising/Media or equivalent.
* At least 3 years of working experience in managing all elements of marketing focusing on branding, advertising, display and merchandising, and market research techniques or at least 1 year experience in supervisory capacity in same type of work is required for this position.
* Applicants must be willing to work in Cebu City
* Full-Time positions available.

Aegis PeopleSupport Philippines Inc.

Website:

http://www.peoplesupport.com/people.asp

Company Address:
Aegis PeopleSupport Center, Ayala Ave. cor. Sen. Gil Puyat Ave., Makati City 1299
Fax: 02.885.8098
Industry:
Call Center / IT-Enabled Services / BPO
Type of Company:
Private Limited Company, Local Based Compan