Customer Service Associates – TeleTech Makati

PHL – Customer Service Associates (Chinese Speaking) Get P20,000 SIGN ON BONUS!
(National Capital Reg – Makati City)

Responsibilities:

* Proactively offers information on products and services. Uses key words and techniques to emphasize the product benefits
* Sells appropriate products and/or service by using selling techniques
* Effectively communicates enthusiasm about the product offering and overcomes objections
* Maintains current knowledge of products, promotions, procedures and other job related information; works with multiple product offerings and lead generation
* Maintains strict compliance to all customer verification procedures to reduce the risk of potential fraud and/or information security violations

Requirements:

* Capable of handling & communicating effectively with all customer types.
* Technical aptitude
* Above average ability to read, write and speak English.
* Proficient at basic troubleshooting of multiple computer operating systems (ie: Windows, Macintosh, Linux)
* Knowledge in Microsoft Office applications and internet navigation
* Strong e-mail, word processing, and web usage skills.
* Preferably previous experience working in a call center environment.
* Consumer electronics or IT sector is a benefit.
* High school education (or equivalent) with engineering or computing focus, if applicable.
* Required strong native Chinese communications skills, both written and spoken
* Must be willing to work in Makati

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

TeleTech Customer Care Management Phils., Inc.

Website:
http://www.teletech.com | NEWS
Company Address:
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
Industry:
Call Center / IT-Enabled Services / BPO
Type of Company:
Private Limited Company, Foreign Based Company